Thursday, May 2, 2013

What should I do when the phone can not start or continue automatically stops



If you suspect that your phone is facing problems related to energy, the problem may be in the phone or the battery or the charger. Before bringing the phone to a Nokia Care Center for examination, please make Following inspections:


  • please make the Following inspections:
  1. full charge the battery.
  2. Restart the phone.
  • For phones equipped with a removable battery, do the following:
  1.  Turn off the phone
  2.  Remove the battery.
  3.  After several seconds, the installation of the battery in place and the phone is run on.
  • For phones equipped with a battery is not a removable, do the following:
  1.  Press and hold the power button until the phone is turned off.
  2.  Turn on the phone again
Be sure to use a Nokia battery and charger compatible with your phone model. You can see the compatibility information in the user manual.

If you can get another battery and charging device of the same type which is owned, try to replace them to determine whether the problem is with the phone or the battery or the charger.

Make sure your device is running the latest software. For downloads and assistance,
If you can not examination the phone or if it continued to stop it, please bring it to the nearest Nokia Care Center for examination.