- Contact your operator immediately:
To ban the SIM card.
To ban your Nokia device (HW symbol and IMEI) to prevent its use in operator networks using other SIM cards. Note that some operators do not provide this service (blocking device).
- Note: The Nokia customer support service does not have the possibility of banning SIM card or ban the device, or tracking device stolen.
To reduce the risk arising from theft or lost device, there are some security features that can be enabled in the device:
If Nokia device that supports the automatic lock feature of the phone or lock the keyboard and you have played, you can not access the phone without entering the correct lock code. When you enable the automatic lock feature, it is important that you change the lock code or security code (12345) to lock your own code and do not forget this code.
Some Nokia devices support remote locking feature. If you enable this feature, you will be able to send a predefined text message to your device and lock it remotely. Are locking the device if it was run inside your SIM card.
Note that you can not enable automatic lock and remote lock after losing the device, so it is important that you enable these protective features already when you use the device.
